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Request for Certified True Copy of Transcript/Certificate
Request for Re-print of Diploma Certificate

You can request for a reprint/certified true copy of lost or damaged original transcripts and certificate.

However, if you are a degree graduate whose transcript and certificate are issued by our partner universities, you will need to approach the respective university directly for a reprint.

How to Request

Write in to the Office of Student Affairs (OSA) at [email protected] We will reply within 3 working days.

You will need to provide the following information:

  • Full name
  • NAFA Student Number or Date of Birth
  • NAFA course
  • Your study status at NAFA
  • Date graduated/date left
  • Your request

Charges and Processing Time 

There will be fees payable for a re-print/certified true copies of transcripts and certificates.

OSA will advise you on the total amount payable, mode of payment and processing time once we have received your request via email.


Copies to be sent via Email

You can request for your transcripts to be sent via email in PDF format. However, you will only receive the copies via email and will not receive the hardcopy of the transcripts.

Self-collection or Collection by proxy

Collection will be at the Office of Student Affairs on weekdays, Mondays to Fridays (except Public Holidays), 9am to 5pm. Please bring along your NRIC/passport for verification. You may authorise someone else to collect on your behalf if you are unable to do so personally. Collection by third party must be accompanied with an authorisation letter which we will provide to you when we receive your request via email.

Registered Mail

We will use the Singapore Post Registered Mail service and will advise you of the postage charges once we have received your request via email.

A tracking number for the registered mail will be provided once confirmed.

Please note that NAFA will not be responsible should the document(s) be lost or damaged in the mail.

Part-time or Short Courses

To request for a transcript or certificate for courses conducted under the Centre for Lifelong Learning, please contact us at:

Tel: 6512 1388

[email protected]